Return & Refund Policy

Shop with confidence — if it's not right, we'll make it right.

🔄 Return Window

We accept returns within 7 days of the delivery date. To qualify, your item must be:

• Unused and in its original condition
• In its original packaging
• Accompanied by your order number or proof of purchase

📩 How to Start a Return

Email us at [support email] with your order number and reason for return. Our team will respond quickly with instructions and the return address.

*Please contact us before sending anything back — unauthorized returns may not be accepted.

💳 Refunds

Once we receive and inspect your return, we'll email you to confirm approval. Approved refunds are processed within 5–7 business days and issued to your original payment method. Your bank may take a few extra days to reflect it.

🚫 Non-Returnable Items

• Items marked "Final Sale"
• Gift cards
• Items damaged from misuse

⚠️ Damaged, Defective, or Wrong Item?

Contact us within 7 days of delivery at [support email] with your order number and a photo. We'll arrange a free replacement or full refund — no return shipping cost to you.

🔁 Exchanges

We don't offer direct exchanges yet. Simply return your item for a refund and place a new order for the size, color, or product you'd prefer.

📦 Return Shipping Costs

Unless the item arrived damaged or incorrect, the customer covers return shipping. We recommend a trackable shipping method, as we can't guarantee receipt of untracked returns.